Who handles the information
DiamovaLab is responsible for handling enquiries submitted through this website. Privacy requests can be sent to Leolu@diamovalab.com or through the secure form on the Contact page with “Privacy request” in the message.
Information we collect
Depending on the form, we may collect your company, name, business email, telephone or WhatsApp contact, application or sourcing requirement, product and commercial fields, destination, requested timing, and a link you choose to share. We also record the page and campaign source, a submission reference, time, and a short one-way hash of the network address for abuse prevention.
Why we use it
We use the information to review your technical or sourcing request, respond, prepare a quotation, maintain an enquiry history, prevent duplicate or abusive submissions, and improve the enquiry route. We do not sell form information or use it for unrelated consumer profiling.
Storage and service providers
Successful enquiries are stored first in a Cloudflare D1 database associated with this website. Cloudflare provides the website delivery, serverless form function and database infrastructure. Web3Forms receives a limited notification copy after storage succeeds so that the DiamovaLab team can be alerted by email; security tokens, consent values and duplicate-control keys are excluded from that copy.
Retention
Cloudflare D1 enquiry records are normally kept for up to 24 months so that quotations, repeat requests and follow-up can be understood. Web3Forms notification copies follow that provider's plan-specific retention period; its free plan currently states 30 days. A DiamovaLab record may be kept longer when needed for an active business relationship, dispute, legal requirement or agreed project record, and may be deleted earlier when no longer needed.
Your choices and requests
You may request access, correction or deletion of the personal information linked to your enquiry. We may ask for enough information to verify that the request relates to you. Some records may need to be retained where a legal or contractual reason applies.
Security and file links
The website uses HTTPS, server-side validation, rate limiting and restricted database access. Do not share passwords or unrestricted confidential folders. If you provide a drawing or file link, use a view-only link and remove access when the review is complete.
Analytics and updates
Analytics and advertising tags are enabled only through the site’s Google Tag Manager configuration. To understand which visit led to an enquiry, this website uses browser session storage to retain the first landing page, referring page, campaign parameters and advertising click identifiers where present. A browser local-storage copy lets this context follow a company or quality link into a new tab; that copy expires 30 minutes after the last page visit. Session storage normally clears when its tab is closed. Source details accompany the enquiry record and email notification, and stored enquiry records follow the retention period above. Contact details and the enquiry message are not included in ordinary analytics event parameters. This notice will be updated when the data flow changes materially.